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The taproom experience serves as an extension of our connection with consumers. We view these experiences as special, unique, and a critical part of how consumers interact with our brand. We wish for them to leave with stories of their own to share with others, and that comes from having a beer in our taproom.
The taproom manager manages the daily operations of the Taproom including sales, cost control, staff development and regulatory compliance. The Manager is responsible and accountable for all restaurant activities, and has ownership of ensuring the Taproom operates at an optimal balance of efficiency and service to achieve business plan objectives while creating a memorable, positive experience for all guests.
Consistently acts as a leader: sets a welcoming, appropriate and professional tone for staff communication and dynamics; is informed and up-to-date on the Taproom and company offerings, products, and services; knows and represents company history and culture.
Ensures the overall appearance of Taproom displays and environment are kept at the highest level, including signage, cleanliness.
Coordinates and participates in promotion of the Taproom in the local community.
Reviews and monitors daily sales and margins; Meets and exceeds sales and margin goals.
Communicates monthly results, trends, issues and action plans
Continually communicates with staff on key results, trends, plans via memos, postings, and conversations and regular staff meetings.
Participates in the annual budgeting process including sales planning; Monitors and controls expenses to meet and exceed annual operating budgets.
Approves expense reimbursements and petty cash expenditures.
Maintains current knowledge and understanding of all company procedures and policies; exemplifies, upholds and enforces all policies and procedures.
Operates and understands core functions of POS systems & assists in training users.
Organizes and coordinates monthly and year-end inventory; participates in all inventories, inventory follow-up, and resolution of inventory variances.
Schedules, monitors and supervises preventive maintenance of Taproom equipment; Maintains up-to-date equipment files and maintenance records.
Oversees Taproom recruiting efforts by coordinating and participating in candidate interviewing, hiring, new hire orientations and departmental training.
Leads training & development of staff to promote knowledge, efficiency and growth; coordinates with team to schedule periodic training as needed; evaluates, adjusts and improves training systems.
Sets performance goals for Taproom staff; Evaluates employee performance and growth and provides regular feedback.
Ensures weekly staff schedule is completed, reviewed and posted each week as needed.
Maintains system for tracking schedule requests; plans annual vacation and holiday schedules. Ensures that shifts and responsibilities for supervisors and other staff are covered during vacations and emergencies.
Ensures proper completion of all hiring, employment, termination forms/paperwork and maintenance of proper personnel files and record keeping.
Understands and ensures adherence to workers compensation, benefits, anti-harassment, anti-discrimination and other legal standards and R&D Brewing policies and procedures.
Assures all staff are continually informed and in compliance with all health and sanitation laws and principles.
Assures all staff members are properly trained and following basic safety practices and emergency procedures.
Actively promotes ideas for operational improvement; responds promptly to management inquiries, assignments and deadlines.
Requires a high school diploma, preferably a bachelors degree, and/or management experience in the hospitality industry.
Strong organization and communication skills.
Demonstrated ability to cultivate strong relationships within the organization.
Demonstrated leadership capacity motivating and unifying teams.
Ability to manage competing priorities within a dynamic environment.
Passion for R&D Brewing and the craft beer business; Strong knowledge of craft beer is desired.
Goal-oriented with ability to demonstrate impeccable integrity and honesty.
Able to work flexible hours as needed to manage and operate the Taproom effectively.
Must be able to lift and carry up to 50 pounds.