GENERAL MANAGER - Collaboratory

Canarchy Holding Co LLC

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This position is responsible for the overall daily operation, guest satisfaction, and profitability of the restaurant.

Essential Responsibilities

  • Provides supervision of all positions at the location.
  • Oversees daily Front of the House and Back of the House restaurant operations.
  • Ensures superior service is offered to all guests and is a priority of all restaurant managers and employees.
  • Responds to all guest complaints and works to proactively resolve them within company procedures and guidelines.
  • Ensures the proper standards are followed for restaurant set up, including opening and closing procedures and hourly staff side work procedures.
  • Supervises settlement of customer purchases in accordance to company policies and procedures.
  • Monitors feedback at the end of each shift, including the communication from managers in the log.
  • Performs daily accounting and cash control including invoice coding and approval.
  • Orders, receives, codes, and stocks all beverages, goods and services, and performs daily cost tracking.
  • Ensures all food and beverage products are prepared and presented in accordance to written recipes and specifications.
  • Manages and participates in monthly inventory.
  • Plans and conducts weekly manager meeting.
  • Ensures the manager office premises and building premises are appropriately and adequately secured and locked during and at the end of shifts.
  • Ensures the restaurant is adequately and properly stocked with the appropriate food and beverage levels.
  • Conducts daily meetings with staff to inform them of happenings in the restaurant.
  • Maintains a high standard of cleanliness of restaurant and appearance of staff.
  • Handles staff queries and assists with problems.

Additional Responsibilities

  • Regularly checks restaurant for maintenance requirements and submits maintenance requests or performs the repair.
  • Allocates reservations according to policy, checks and confirms on all reservations, or works in coordination with managers to accomplish.
  • Ensures that staff receives continual training necessary for job competence, including use of the POS system.
  • Recruits own staff liaising with other departments and assists in onboarding.
  • Ensures the scheduling standards and practices are being met for all employee schedules.
  • Maintains strict security standards to avoid theft or damage.
  • Performs other related duties as required or assigned.


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