Brewpub General Manager

Northeastern PA-based Brewery


Apply for this Job

Fast-growing production brewery is seeking a passionate and dedicated Brewpub General Manager to join our team. We produce high-quality craft beers that celebrate the seasonality of NEPA and pair them with an array of culinary compliments from our kitchen. Wallenpaupack Brewing Co. aims to create a community focused brewpub experience and encourage the exploration of craft beer and cuisine.

The successful candidate will be instrumental in helping us build our identity as a community space where locals and seasonal visitors can celebrate what makes this area incredible while enjoying great craft beer and delicious food. This is a great opportunity for someone looking to join a brewery on the ground level and assist in bringing the brewery to life!

Responsibilities:

  • Oversight and management of brewpub operations, events, and programming
  • Interact and engage with customers, promote a positive brewpub atmosphere and provide customers the best experience ever
  • Coordination with Marketing team
  • Manage & establish opening/closing procedures
  • Responsible for managing, interviewing, hiring and training of all brewpub staff
  • Booking, planning and execution of onsite events and entertainment
  • Assistance as needed with offsite events
  • Updating brewpub menus (physical and printed collateral as well as digital)
  • Management of Revel POS system
  • Coordination with the Head Brewer regarding beverage inventory for the brewpub
  • Coordination with Head Brewer and Executive Chef for special events and pairing dinners
  • Responsible for maintaining inventory and tracking of all taproom merchandise and coordinating with the Marketing team when reorders are necessary
  • Curation and management of the brewery tour program
  • Manage guest relations, and resolve issues as needed
  • Other tasks as assigned & appropriate

Required Skills & Knowledge:

  • Strong understanding of the craft beer industry (PA beer and brewery experience a plus!)
  • Extensive knowledge of craft beer styles - Certified Beer Server or Certified Cicerone required
  • CPR and First Aid Certifications preferred
  • Highly organized and experienced in scheduling shifts and staffing for high volume
  • Experienced in coordinating special events
  • Experience developing and sustaining an enthusiastic, creative, goal-oriented atmosphere with a retail team, including developing and implementing training programs
  • Minimum of 5 years of experience managing a taproom, high volume restaurant, or brewpub including personnel management, budgeting, cash management, sales and customer service
  • Ability to interact promptly, professionally and courteously via email, telephone and in person
  • Demonstrated proficiency with a POS system, Excel, Word and Outlook
  • Collaborative spirit with a hands-on attitude and a strong work ethic
  • Ability to give and receive constructive feedback
  • Ability to perform the essential functions of the job such as operating taproom equipment, setting up tables and chairs, moving cases and kegs of beer, using a telephone, answering emails, etc.
  • Ability to work flexible hours for events and as needed. Nights and weekends a must.
  • Ability to regularly lift up to 40 lbs and stand for at least 8 hrs.
Apply for this Job